Meet The Director

Ashley Callaghan

VertiGO Physio and Rehab Director

Physiotherapist- Vestibular Rehabilitation

Special Interests: Concussion Management/ Post Concussive Disorder

Ashley Callaghan graduated from the University of Queensland with a Master in Physiotherapy Studies, 2013.

​Early in her career Ashley fell in love with Vestibular, Neurological & Balance Rehabilitation. She has vast experience treating such conditions in the Public and Private Health Sectors, here in Australia and the United Kingdom. 

Before focusing her skills in the field of vestibular rehabilitation Ashley largely performed roles within the Neurological Physiotherapy arena. Ashley’s regular caseload in such roles consisted of assessing and managing patients with an array of conditions: Traumatic Brain Injury, Stroke, Spinal Cord Injury, Parkinson’s Disease, Multiple Sclerosis and Motor Neuron Disease; from acute presentation through to community rehabilitation. Ashley would commonly work within large multi-disciplinary teams as the case co-ordinator for complex presentations. Skills obtained through such experience is highly transferable over to the Vestibular Rehab field and Ashley commonly acts as a case co-ordinator for her Vertigo Physio and Rehab clients.

Ashley's work experience is impressive and her additional training extensive. She has fulfilled Senior Neurological Physiotherapy roles in Level 1 Trauma Centres across London. Ashley has completed the Vestibular Education Australia Postgraduate, exam based, Vestibular Competency Training Program. Additional post graduate courses completed by Ashley have heavily focused on advancing skills in Neurological, Vestibular, Concussion- Management and Balance Rehabilitation. On top of her own experience Ashley is mentored by some of the most respected Vestibular Physiotherapists in Queensland. She is a member of the Australian Physiotherapy Association, APA Neurology Special Interest Group and Vestibular Disorder's Association. Ashley has performed many Vestibular, Neurological and Concussion-based presentations to Physiotherapy students, colleagues and General Practitioner Clinics. One of her passions is clinical education and past roles in QLD Health have allowed Ashley to mentor students from The University of Queensland, Griffith University and Bond University. Ashley has also performed clinical examiner roles for the Australian Catholic University undergraduate Physiotherapy students. Additional to the advanced training in Neurological and Vestibular Physiotherapy, Ashley is now a certified Complete Concussion Management Practitioner (CCMI). This training involved 40 hours of intensive online modules and exams covering concussion assessment and management from acute to chronic phases.

Ashley has spent the last year on the Sunshine Coast building a solid reputation within the community as a highly skilled Physiotherapist in the Neuro-Otological field. Ashley is now well recognised within the community among many Neurologists, ENT's, Audiologists, GP's and other Allied Health professionals. Due to her advanced skill set and results with patients, Ashley has had the honour of receiving referrals from places far and wide. Many patients travel from Gympie, Maryborough and Harvey Bay to visit Vertigo Physio and Rehab and numerous regular holiday makers from Southern States postpone their dizziness treatment until their return to Ashley here on the Sunshine Coast.

With the use of infra-red video technology Ashley performs thorough assessments of the vestibular system to determine the likely cause of dizziness/vertigo. She then prescribes individualised vestibular rehabilitation programs to suit. Common conditions that Ashley’s training allows her to manage effectively and efficiently are: BPPV, Vestibular Hypofunction (unilateral/bilateral), Vestibular Migraine, Post-Concussion Syndrome, Neurological Disorders and patients who are suffering from impaired balance.

​Outside of work Ashley spends her time with her family (baby daughter, Husband & Golden Retriever- ‘Diego’) at the beach, parks or anywhere outdoors.

Meet The Team

Annie Cramsie

Physiotherapist- Vestibular Rehabilitation

Annie Cramsie graduated from the University of Queensland in 1980. She worked for herself in private practice on the Sunshine Coast for the last 32 years. Since 2002 she has trained and worked exclusively in Vestibular Rehabilitation for dizziness and balance problems of the inner ear. Her busy Vestibular Rehabilitation practice was in Nambour and she worked in collaboration with her ENT husband. This practice closed at the end of 2018.


She has completed Vestibular Competency training courses (including the advance course twice) with Professor Susan Herdman and faculty, of Emory University Atlanta Georgia USA.


She has attended many further training courses including Neurological Physiotherapy, Neuroplasticity, Geriatrics and Vestibular Master Classes. She has given talks on Vestibular Rehabilitation to Physiotherapy, Doctor and Community Groups. She has acted as a practical examiner in Vestibular Rehab for undergraduate physiotherapy students at the University of Queensland.


She helped set up a vestibular study group with other Vestibular practitioners in Queensland. She has attended the Neuro Otology Society of Australia Conference since 2002.


She also had twenty years’ prior experience as a musculoskeletal physiotherapist including treatment of necks (cervical spine) which is required in the treatment of some headaches and some dizziness conditions.


During the last 17 years of working in Neuro Otological Physiotherapy Practice, Annie has had the privilege of referral from many Neurologists and Ear Nose and Throat doctors, Rehabilitation Specialists and General Practitioners from around Queensland. Over the years Annie has had people come to see her from around Queensland, northern NSW and the Northern Territory.

Before commencing a 6-month locum in December 2019, with Ashley Callaghan at VertiGO Physio and Rehab, Annie will have completed the 40-hour Complete Concussion Management (CCMI) competency course.

Heather Hondow

Physiotherapist- Vestibular Rehabilitation

Heather Hondow graduated from La Trobe University in Victoria with a Bachelor of Health Sciences and Master of Physiotherapy Practices in 2014.


Throughout the early years of her career, Heather cultivated a passion for neurological and vestibular physiotherapy working across both public hospital and private practice sectors.


Heather uses normal movement (What is Normal Movement courses) and motor relearning (Neurology Level 1 course) approaches to guide neurological physiotherapy rehabilitation for her clients. She also has a special interest in gait analysis and retraining following neurological impairment (Adult Gait Analysis & Retraining course).  


In addition to introductory (Introduction to Vestibular Rehabilitation course) and advanced level vestibular training (Advanced Vestibular Rehabilitation course), Heather has additionally completed Clinical Competency-Based Vestibular Dysfunction and Management training.


Heather is currently working towards the neurological physiotherapy titling pathway, and is currently completing a Master of Neurological Physiotherapy. Heather is also currently completing the Complete Concussion Management (CCMI) competency training.


Heather is passionate about developing excellence in physiotherapy practice in order to optimise the outcomes for all people accessing physiotherapy assessment and intervention. In Victoria, she has convened Australian Physiotherapy Association courses, and has delivered numerous professional development events within the Ballarat Regional Group in Victoria.


More recently, Heather has contributed to the development of the next generation of physiotherapists, by delivering the neurological physiotherapy practical classes, gait and balance tutorials, and acting as a practical examiner at the Australian Catholic University. 


Heather has recently relocated to the gorgeous Sunshine Coast from regional Victoria. She is looking forward to enjoying beautiful sunrises from the Glasshouse mountain peaks, training for upcoming marathon events on the local trails, and relaxing at the beach.

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